Frequently Asked Questions

SnapSeek is an AI-powered photo sharing platform built for events like weddings, graduations, corporate events, sports, and school functions. It uses face recognition so guests can instantly find and download every photo they appear in without scrolling through a gallery.

Event organizers upload photos into a private online collection and share a unique event link or QR code with guests. Guests open the link, take a quick selfie, and SnapSeek’s AI face recognition automatically surfaces all matching photos for fast, private event photo sharing.

SnapSeek is designed for wedding photographers, event photographers, schools, sports organizers, brands, and anyone who needs to share large volumes of event photos with guests. It works especially well for weddings, graduations, marathons, conferences, festivals, and school events where guests want to find their photos quickly.

A collection is a private online gallery of photos that guests can search for their photos using AI face recognition. Collections are private by default and only accessible via your unique event link or QR code. Guests see only photos they are in when using SnapSeek’s face recognition search unless you explicitly enable a view-all setting.

Guests visit the event’s unique link or scan the QR code, grant camera access, and take a selfie on their phone. SnapSeek compares that selfie to the event gallery and instantly shows all photos that include their face, so they never need to scroll or search by file name.

No. SnapSeek is a browser-based photo sharing app that works on any modern device including desktop, tablet, or mobile. Guests simply open the link or QR code, take a selfie, and view or download their pictures with no login or app install.

No. Guests can search, view, and download their event photos for free. Only event organizers pay for upload credits used to process and host the photos.

Yes. Once guests have found their photos, they can download them and share to Instagram, TikTok, Facebook, X, or any other social platform. This makes SnapSeek a powerful tool for branded events, sponsorships, and user-generated content campaigns.

Yes. SnapSeek is ideal for couples and wedding photographers who want a private wedding photo sharing app that feels effortless for guests. Instead of sending giant galleries, you share one QR code and guests use a selfie to instantly find every wedding photo they are in.

Upload your wedding gallery to a SnapSeek collection, then place the event QR code on your invitations, table cards, signage, or thank-you emails. Guests scan the QR code, take a selfie, and immediately see all their wedding photos without public social media albums or messy shared drives.

Yes. SnapSeek is frequently used for graduations, school ceremonies, prom nights, and campus events so students and families can quickly find their photos. Facial recognition makes it easy to deliver thousands of graduation photos while keeping each student’s images private to them.

Yes. For sports, races, and marathons, SnapSeek lets participants find every action shot simply by uploading a selfie. This eliminates manual tagging and saves organizers hours of sorting large event galleries.

Collections are private by default and only accessible via your unique event link or QR code. Guests see only photos they are in when using SnapSeek’s face recognition search unless you explicitly enable a view-all setting.

Yes. You can add a password on top of the private event link to create an extra layer of security for sensitive events such as corporate functions, school ceremonies, or private family gatherings. Only guests who have both the link and the password will be able to open the collection and run a selfie search.

In a private collection with face-only access, guests can only discover photos that include their face, which keeps everyone’s images more controlled. In a view-all collection, guests can browse the full gallery in addition to using selfie search, which is useful for collaborative events where everyone is comfortable seeing all photos.

Yes. SnapSeek is a great private photo sharing solution for families, teams, and closed-door events where you do not want images on public platforms. You control who gets the link, whether the collection is password protected, whether guests can view all photos, and when the collection is deleted.

SnapSeek uses event-specific, isolated face indexes so data from one event is not reused across others, and access is limited to people with your secure link and any optional password you set. Photos are stored securely and automatically deleted after one year by default, and hosts can delete collections earlier at any time.

Photos are securely stored for one year from the upload date, after which they are automatically deleted for privacy and security. You can manually delete a collection sooner if your client or organization’s policy requires a shorter retention period or if you no longer need the gallery online.

SnapSeek uses a simple credit system: 1 photo = 1 credit. A credit on SnapSeek equals one uploaded photo, so every photo you upload to a collection uses exactly 1 credit from your account. Credits are reusable across any event or collection in your account and are the core unit used for billing and storage.

SnapSeek uses one-time, tiered pricing based on credit packs: Starter at $19 for 500 credits, Professional at $49 for 1,500 credits, and Studio at $99 for 4,000 credits, with all plans including AI face search, QR code sharing, and one year of storage. Credits from any plan never expire, so you can use them over time across unlimited events and clients.

Yes. You can upload your first event using the free 30 photo credits to test the AI face recognition app workflow with real guests. This trial is perfect for trying SnapSeek at a small wedding, corporate meetup, or school event before committing to a larger package.

There is no limit on the number of guests who can search for their photos or the number of times they can run a selfie search. You can create multiple collections and reuse credits across different events as your business grows.

You can upload up to 10,000 photos in a collection.

You can create an unlimited number of collections in your account.

QR code photo sharing lets you connect guests to your private gallery with a single scan. SnapSeek generates a unique event QR code that you can print on signage, badges, wristbands, or programs so guests can scan, take a selfie, and see their photos instantly.

SnapSeek works in modern web browsers on iOS, Android, Windows, and macOS with no app install required. As long as the device has a camera and an internet connection, guests can use the selfie search to find their photos.

Yes. SnapSeek is built for high-volume event galleries, making it ideal for professional wedding photographers, school photographers, and sports photography teams. You can upload thousands of images per event, and the AI will match faces across all of them within minutes.

Yes. You can enable watermarks on your images so that downloads include your logo or branding, which helps protect your work and promote your studio when guests share their photos. This is especially useful for professional photographers who rely on attribution and want consistent branding across social media.

Yes. You can enable optional email capture so guests enter their email address before viewing or downloading their photos. This allows you to build a contact list for follow-ups, marketing campaigns, or delivering galleries and offers after the event.

Yes. Hosts can configure a custom welcome message, event description, or simple call-to-action that appears on the event page, aligned with their brand language. You can use this space to thank guests, explain how to use selfie search, promote future events, or highlight sponsors and partners.